Why are client satisfaction surveys important?

What does a client satisfaction survey measure? Why is it important, and how will it help your organization?
Approaches to qualitative data analysis

In this article we describe three common approaches to qualitative data analysis: content analysis, thematic analysis, and grounded theory.
Public and Stakeholder Engagement

In this article we will consider h.ow we, as researchers, support public engagement
Thematic analysis of qualitative data

This article looks at approaches to thematic analysis.
Analyzing free-text responses

This article covers why we include open-ended questions in surveys, and how we analyze data collected from free-text responses to open ended survey questions.
Types of data & levels of measurement

Explaining four types of data and levels of measurement.
Preparing and cleaning survey data

How to clean and prepare survey data prior to analysis.
Combining data from different sources

The benefits and concerns of combining data from different sources.
How to improve survey response rates

What factors influence survey response rates? How can we improve response rate?
Six online resources to boost your research skills

Here is a useful list of resources offering online research and evaluation courses.
How can we improve the usefulness of evaluation?

How can we improve the utility and utilization of evaluations?
What type of evaluation do I need?

A helpful summary of the common types of evaluation, and the differences between them.
How evaluation will help your organization

Have you ever wondered how evaluation can help your organization? Read this post to find out!